ROOM 101

She holds a Degree in Business Economics from Università Cattolica of Milan and is a Certified Accountant (Revisore dei Conti and Dottore Commercialista).

Mónica Díez is the Internal Audit Director for Bupa Group at Europe and Latam Market Unit. Mónica reports directly to the Audit Committee Chairs across the Unit and annually evaluates the risk management, internal controls and governance frameworks are functioning as intended for all subsidiaries of Bupa Group across Europe and Latam. Also she reports to Bupa Group Chief Internal Audit.

Oliver Crespo is the Head of IT&Digital Audit for Bupa Group at Europe and Latam Market Unit. Oliver is the responsible for both technological and digital audit activities reporting directly to the Internal Audit Director and the Global IT Audit Director.

Maureen Vermeij-de Vries is Chief Audit Executive at CZ, the number three health insurance company of the Netherlands. She is Chartered Accountant. After nine years of experience as an external accountant at PricewaterhouseCoopers, she started in the internal audit profession thirteen years ago.

Els Heesakkers is senior auditor professional practices at the Internal Audit Department of CZ, a health insurance company located in the Netherlands. She is a Chartered Accountant with a 18 year background in internal auditing.

Katerina is a Global Audit Manager for HEINEKEN International covering Africa Middle East & Eastern Europe Region. For the past seven years, she has managed, supervised and/or executed approximately 80 operational audits covering multiple business lines in 30 countries mainly across Europe and Africa.